If your fee is still unpaid 5 days after publishing a post, first send a message to ask for an update. Most of our marketers have processes to deal with before they can send payments. Problems with staff sickness, holidays or locked PayPal accounts can also occur. Nine out of ten times, payments are simply delayed so please be patient.
If you don't hear back, use the report problem link from the top right corner of the post page:
For further information about how we deal with problems, please read up on our rules and policies.